Last Updated: [14-02-2025]

Thank you for shopping with MW Tech Live. We aim to provide a smooth and efficient shipping experience for all our customers. Please read our shipping policy carefully to understand how we process and deliver your orders.

1. Shipping Services

We use Royal Mail Click & Drop for all UK and international deliveries. This service ensures reliable and trackable shipping options for our customers.

2. Processing Time

  • Orders are typically processed within 2 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive a confirmation email with tracking details once your order has been dispatched.

3. Shipping Destinations

We ship to addresses within the United Kingdom and internationally. Please note that some locations may have restrictions or longer delivery times.

4. Estimated Delivery Times

  • UK Orders: 7 business days.

  • International Orders: 14 business days, depending on the destination and local customs processing.

Please note that these are estimated times, and delays may occur due to unforeseen circumstances such as postal service disruptions, weather conditions, or customs clearance.

5. Tracking Your Order

All shipments include tracking information, which will be provided in your dispatch confirmation email. You can track your order through the Royal Mail website.

6. Customs, Duties & Taxes (International Orders)

  • International shipments may be subject to customs duties, taxes, or import fees, which are determined by the destination country.

  • These charges are the responsibility of the recipient and must be paid upon arrival.

  • MW Tech Live is not responsible for any delays caused by customs processing.

7. Shipping Issues & Lost Packages

  • If your package has not arrived within the estimated timeframe, please check the tracking information and contact Royal Mail directly.

  • If you need further assistance, please contact our support team at [Insert Contact Email].

  • MW Tech Live is not responsible for lost or stolen packages once marked as delivered by Royal Mail.

8. Address Accuracy & Delivery Failures

  • Please ensure your shipping address is accurate and complete at checkout.

  • We are not responsible for delays or losses caused by incorrect or incomplete address details.

  • If a package is returned to us due to an incorrect address, the customer will be responsible for reshipping costs.

9. Payment Methods

We accept the following payment methods:

  • Direct Bank Transfer

10. Contact Us

For any questions regarding our shipping policy, please contact us at [Insert Contact Email].

Thank you for choosing MW Tech Live!